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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracey Harkness

Tracey Harkness

November 4, 2024

5  out of  5
rating by Tracey Harkness
"I love this office,always very helpful...like a good neighbor....."
We responded:
"Thank you so much for your kind words Tracey! We're thrilled to hear that you feel supported and valued. Your satisfaction means the world to us!"
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Jackie Stephens

October 15, 2024

5  out of  5
rating by Jackie Stephens
"Excellent customer service Casie made my move transition so easy and the office smells great fast friendly service 😁"
We responded:
"Thank you for your kind words! We're thrilled to hear that Casie made your move seamless and that you enjoyed our office atmosphere. We appreciate your feedback and look forward to serving you again!"
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Larry Ashton

October 7, 2024

1  out of  5
rating by Larry Ashton
"Never had to use the car insurance. Every six months, the premiums go up substantially. Looking for more affordable car insurance."
We responded:
"Thank you for sharing your feedback. We understand your concern regarding increasing premiums. Insurance rates are rising throughout the insurance industry, and prices, in general, have increased due to inflation. This has been very difficult for many of our customers over the past 2 years. We would be happy to review your policies with you to ensure you are receiving all the discounts you are entitled to. Please reach out to us at your convenience so we can assist you further."
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Dawn Webb

October 4, 2024

5  out of  5
rating by Dawn Webb
"Well we had a great experience again with Kristin C help. Since joining we have traded all of our vehicles and camper. She has been great to work with and very quick in responding to our needs. It is also nice to call the office and get a live person to answer the phone and not a recording. So happy that we moved our insurance company. If you need help just call and ask for Kristin C!!!!!!!"
We responded:
"Thank you for choosing State Farm and for taking the time to share your experience! We're delighted that Kristin was able to deliver exceptional service and made the transition stress-free and simple. We appreciate your kind words and look forward to continuing to provide you with excellent customer service."
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Cierra Bolden

September 26, 2024

5  out of  5
rating by Cierra Bolden
"Lavanion Bell out of the seaford DE office is the best, he has great customer service, he answered all my questions and met all my needs! I’m happy to have him as apart of my family as my insurance agent."
We responded:
"Thank you for your positive feedback on Lavanion Bell! We appreciate your kind words about his excellent customer service, responsiveness, and ability to meet your needs. We're glad to hear that he has become a valued member of your family! ;)"
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Rebecca Ritchie

September 20, 2024

5  out of  5
rating by Rebecca Ritchie
"We have been happy with our service! Casie has been wonderful to work with:)"
We responded:
"Thank you for your positive feedback! We're glad to hear that you have been happy with our service. Casie is an exceptional team member, and we appreciate your kind words. If you need any further assistance, feel free to reach out to us."
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R. Hunter Speigel

September 20, 2024

5  out of  5
rating by R. Hunter Speigel
"Aly Steffens, was polite, informative, and made the process quick and easy. Very satisfied with her help. 10/10"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Aly provided you with excellent service. We're proud to have her on our team. If you ever need assistance again, don't hesitate to reach out."
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Rachel Schmidt

September 12, 2024

5  out of  5
rating by Rachel Schmidt
"Kristin Callaway did an amazing job walking me through my insurance options and found additional ways to lower my monthly payment . The switch to State Farm should cut my car and renters insurance bill almost in half. Thank you for the great service Kristin!"
We responded:
"Thank you for your fantastic review! We are thrilled to hear that Kristin provided exceptional service and helped you find ways to lower your insurance payments. It's great to know that the switch to State Farm will significantly reduce some of your other bills as well! We will be sure to pass on your kind words to Kristin. Thank you for choosing our agency!"
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Tyla Purry

August 12, 2024

5  out of  5
rating by Tyla Purry
"Lovin this place like no other. These people are so nice"
We responded:
"Thank you so much for your kind words! "
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Rowena Nelson

July 17, 2024

5  out of  5
rating by Rowena Nelson
"The staff was friendly and courteous, and very helpful in getting our policies switched from our previous Agent"
We responded:
"Thank you for your kind words! We are thrilled to hear that our team was able to provide you with excellent service and assist you in switching your policies. We appreciate your business and look forward to serving you in the future."
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F Infante

July 3, 2024

5  out of  5
rating by F Infante
"I was a loyal customer with USAA but in the last 2 years my rates kept going up and up with no justification. Joshua helped me with car insurance and home insurance. His professionalism and attention to detail saved over 50 percent on what I was paying with USAA. Thank you Joshua for being our advocate and we have found a company that treats us as family."
We responded:
"Thank you for your kind words and for choosing our services. We strive to provide competitive rates and exceptional customer service. We're delighted that Joshua was able to assist you and save you money. We value you as part of our family and look forward to serving you in the future. "
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Nick Helgason

July 3, 2024

5  out of  5
rating by Nick Helgason
"Cassie took good care of me and my wife and got us a great rate!!!!"
We responded:
"Thank you for your review! We're glad to hear that Casie provided you and your wife with excellent service and helped you secure a great rate. We appreciate your business and look forward to continuing to meet your needs in the future. "
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Deborah Adkins

July 3, 2024

5  out of  5
rating by Deborah Adkins
"Kristin was very knowledgeable and was able to inform us of missing pieces in our policies and that updates were surely needed. Thank you."
We responded:
"Thank you for your review! We're delighted to hear that Kristin's expertise helped identify missing pieces in your policies and recommended necessary updates. We strive to provide comprehensive coverage and appreciate your trust in us. We're here to ensure your insurance needs are met."
Profile photo of Craig West

Craig West

July 3, 2024

5  out of  5
rating by Craig West
"Joshua Woodcock did a phenomenal job relaying over some good quotes. My partner is military and with his insurance company increasing their rates and us getting married in the future we are looking to switch and combine coverage. Joshua was very respectful of mine and my partner’s relationship and was able to fill in gaps with my knowledge on auto and homeowners insurance and answered all my questions in a full comprehensive way. I appreciated the help and felt safe with the information and business provided!"
We responded:
"Thank you Craig for your review! We're thrilled to hear that Joshua provided you with exceptional service and helped you explore options to combine coverage. We appreciate your business. "
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Hana Josephson

June 19, 2024

5  out of  5
rating by Hana Josephson
"Casey was a delight to work with!"
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Nicole Snyder

June 12, 2024

5  out of  5
rating by Nicole Snyder
"I called in yesterday after calling another office numerous times, ally was absolutely amazing took care of me and talked to me like a normal person not just a customer! I would 100 percent recommend this office! Quick easy and super friendly!"
We responded:
"Nicole, Thanks for your fantastic review! We're thrilled to hear that Aly provided you with amazing customer service and made you feel valued. We appreciate your recommendation, and we look forward to serving you again!"
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Peter Castelli

June 11, 2024

5  out of  5
rating by Peter Castelli
"I sat with Casie today on her request to go over our policies. I must say this is the first call in 50 years from an insurance agent of any insurance company. We are very pleased with the services here. Casie took the time to go over each policy for the proper coverage and answered all my questions. Because of Casie Hubbard & Eric Cline I wouldn’t hesitate to recommend this office. They are always very accommodating and knowledgeable. Ty!"
We responded:
"Thank you for your amazing review! We're delighted to hear that Casie provided you with exceptional service during your policy review. We pride ourselves on being accommodating and knowledgeable, and we appreciate your recommendation. Thank you for choosing our office, and we look forward to serving you in the future."
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Brittany Strous

June 7, 2024

5  out of  5
rating by Brittany Strous
"I worked with Kristin and let me say, she was AMAZING! I switched to a completely new company, I had my other one since I was 16 years old, so I was nervous for something new. Until I found out how much I would be saving monthly! Kristin explained everything in detail, how it affects my insurance, how the discounts work, and she even sent me more info on how to get more discounts! She has been quick with her responses and thorough in her explanations. Excited to work with her on my insurance needs!"
We responded:
"Thank you so much for your wonderful review! Happy to hear that Kristin provided you with an amazing experience and helped you transition over to State Farm smoothly. We appreciate your trust and confidence in our services, and we're excited to continue working with you to meet your insurance needs."
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Gary Spiegel

June 5, 2024

5  out of  5
rating by Gary Spiegel
"Joshua helped us review our homeowners policy and made the necessary adjustments for proper coverage. I would recommend him for your updates and reviews"
We responded:
"Thanks Gary for your kind words! We're thrilled to hear that Joshua was able to assist you with reviewing and updating your homeowners policy to ensure proper coverage. We appreciate your recommendation and look forward to serving you again in the future. "
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Heather Andrews

June 5, 2024

5  out of  5
rating by Heather Andrews
"Kristin was amazing to work with. She took the time to get as much information needed on my home to help me get the best rate. From the start she was incredibly patient and knowledgeable and am completely satisfied."
We responded:
"Thank you so much for your kind words and for sharing your positive experience, we truly appreciate it! We strive to provide excellent service and are thrilled that Kristin was able to assist you in securing the best rate for your home. We're here for you whenever you need us!"
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SE SE

May 30, 2024

5  out of  5
rating by SE SE
"New to the area, these guys are great. Everytime I call they help without fail."
We responded:
"Thank you for your wonderful review! We're delighted to hear that our team has been consistently helpful whenever you reach out. "
Profile photo of Paul Cox

Paul Cox

May 30, 2024

5  out of  5
rating by Paul Cox
"Had office visit on 5/30/24, met with Josh who assisted me in transferring auto insurance to another vehicle. Josh was courteous and professional and completed the transaction without issue! He was extremely helpful!"
We responded:
"Paul, thanks for taking the time to share your positive experience with Josh at our office! We're thrilled to hear that he provided courteous and professional assistance while you were in. We appreciate your kind words and look forward to serving you in the future for any insurance needs you may have."
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Jeremy

May 24, 2024

5  out of  5
rating by Jeremy
"Casie was a great help and made the process smooth and easy"
We responded:
"Thank you for your review, Jeremy! So happy to hear that Casie provided excellent assistance and made the process smooth and easy for you. We truly value your feedback and appreciate your business. If there's anything else we can help you with, please don't hesitate to reach out."
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Karly McAllister

May 21, 2024

5  out of  5
rating by Karly McAllister
"Thank you Kristin Callaway for helping me get everything together with my renters and auto!! I have been with State Farm for many years now and they always have the best prices and service !! Very happy !!!!"
We responded:
"Thanks Karly for your kind words and for being a valued customer for all these years! We strive to provide the best prices and service to all our clients. So glad Kristin was able to assist you with your renters and auto needs. We appreciate your business and look forward to serving you in the future."
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Abby Darling

May 20, 2024

5  out of  5
rating by Abby Darling
"Aly is just amazing! She’s very attentive and always so helpful whether I have any issues or questions. She is very thorough and always follows through. I switched from another State Farm agent and I’m so glad I did!"
We responded:
"Thank you for the amazing review! We are thrilled to hear that Aly has been attentive, helpful, and thorough in assisting you. We're also looking forward to serving you further. Thank you for choosing our agency!"